Manage and run all activities of the Customer Service department
Planning, managing and implementing the work plan of the Service Department
Make a warranty and maintenance plan according to the prescribed period
Prepare training plan to guide customers to operate generators, rigs…
Responsible for handling customer complaints, providing technical advice to customers
Managing and planning periodic spare parts warehouse for warranty and repair.
Coordinate with relevant departments to handle and improve nonconforming products.
Advise the Board of Directors and direct the work related to warranty and repair.
Perform other duties as requested by superiors.
Chuyên sản xuất, lắp ráp, mua bán, sửa chữa, bảo trì các loại động cơ nổ, động cơ thủy, máy phát điện, máy bơm nước, máy cắt cỏ, máy nông ngư cơ, máy móc ngành xây dựng, máy móc thiết bị ngành công nghiệpSpecializing in manufacturing, assembling, trading, repairing and maintaining all kinds of explosive engines, marine engines, generators, water pumps, lawn mowers, agricultural and fishery machinery, construction machinery, machinery. industry equipment