GCO SOFTWARE , an enterprise operating with a pioneering development strategy in the 4.0 technology revolution and becoming a leading corporation in the region. We are constantly investing in the environment and people, aiming for mutual success and building Vietnam's position on the world stage.
To expand the scale of personnel, GCO Software needs to recruit talents in the position of IT Support , specifically as follows:
Job duties:
- Technical support for customers in the process of using Website, Hosting, Email, VPS services
- Periodically check the system, notify when a problem is detected and work with the team to study the solution
- Responsible for storing, managing and operating directly or indirectly all related tangible and intangible assets of the Group such as: Email, customer data, google account, switchboard account , FB accounts, youtube accounts, page accounts, website accounts, and other software accounts that the company has been using...
- Install and support users to use application software systems: Google workspace (gmail, calendar, google drive), Microsoft365 (Office365, Onedrive, MS Team ...), Facebook workplace, VoIP switchboard and other supporting software other office support.
- Proficiently install and understand software used on Windows, Ubuntu, MAC OS for technical block: Visual Studio Code, SQL, Navicat, Notepad++, Docker Desktop, IIS, PHP, Python, GitHub...
- Manage Users on Microsoft365 systems; Microsoft Active Directory (for multi-site company), GPO, WSUS, LDAP; McAfee ePO System; Email System; CRM, ERP, Backlog, VPN,…
- Detect and handle hardware, software, and network related problems.
- Other professional jobs as arranged by Team Leader.
Job requirements:
- Knowledge of Web server, mail server. Having worked in IT Support is an advantage.
- Know how to use and check website errors on related languages: PHP, Jquery, javascript, HTML, CSS, ...
- Know how to use / have at least 3 months of experience in Control Panel Hosting: Cpanel, Plesk, Directadmin, VestaCP,
- Have knowledge and understanding of Domain, DNS, DNS record pointing configuration, TCP/IP.
- Ability to work independently and good team coordination.
- Customer service skills. Good communication and problem solving ability.
- Read and understand specialized English documents.
Benefits enjoyed:
- Attractive & competitive salary commensurate with capacity (10M - 20M)
- Priority is given to candidates who design websites using Jamstack
- Total income: 13 months salary/year, bonus for holidays, Tet...;
- Salary review twice a year depending on capacity and work efficiency;
- Senior salary every 12 months. Saturday, Sunday off.
- In-depth training in Dev platform.
- To participate in social insurance, health insurance and unemployment insurance according to the provisions of current law and the company's regulations;
- Participate in exciting collective activities of the company: Annual business trip, quarterly Teambuilding, Year-end party, Gala Dinner to celebrate the company's birthday,...;
- Working in a professional, young, creative, open-minded environment and being supported to develop abilities to the maximum.
Work at:
GCO Software Headquarters: 8th Floor, Ford Building, Truong Chinh, Khuong Mai Ward, Thanh Xuan District, City. Hanoi.
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