Job description: Receive and provide advice, answer questions related to MB Bank's products and services and enter call information into the storage software; Provide information about the Bank's products and service policies to customers; Receive customer inquiries and transfer to relevant units for support; No sales pressure, no experience required; Working hours (1 day off/week): Shift 1: 07:00 - 16:00; Shift 2: 08:00 - 17:30; Shift 3: 13:00 - 22:00; Night shift: 22:00 - 07:00 (1-2 shifts/month); Work location: MB Bank Head Office - 21 Cat Linh - Dong Da - Hanoi. Job requirements: Male/female, age 20 - 35; Graduated from Secondary School or higher in all majors; Have standard voice, no lisp, no regional accent; Communication skills, basic office computer skills.