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Recruitment CUSTOMER SERVICE OFFICER (SALES CS) at Other

12,000,000 - 20,000,000 VND 0 VND

12,000,000 - 20,000,000 VND

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Level

Deadline

17/04/2025

Amount of Vacancies

5 people

Gender

Female

Experiences

From 0 to 1 year

Degree

High school

Workplace

Work from home(Remote)

Industry

Sales / Business - Sales / Business , Customer service

Receiving and processing customer feedback:
- Receive data from the supplier and then support calls to advise and introduce promotions and product incentives according to company regulations.
- Receive inquiries and questions directly from customers.
- Conduct processing and consult appropriate solutions to resolve customer problems and complaints, ensuring customer satisfaction.
- Analyze and clarify the causes of customer inquiries and complaints.
Customer care plan:
- Plan clearly and in detail how you approach and care for your customers.
- Determine operational goals and analyze the psychology of each customer group to develop specific strategies.
- Continuously monitor to promptly modify and adjust problems arising during customers' use of products/services.

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