Consulting, service introduction:
- Detailed advice on current games, offers and promotions of online casinos.
- Guide customers on how to join, deposit, and receive incentives.
- Make sure customers understand the terms and conditions when participating in online casinos.
Customer care:
- Answer customer questions related to casino services.
- Handle customer requests and complaints quickly and effectively.
- Maintain good relationships with existing customers to increase retention and encourage them to come back.
Track and report revenue:
- Track daily business metrics such as deposits, new players, customer revenue.
- Report work results to superiors periodically, analyze trends to optimize performance.
Contribute ideas for service development:
- Provide ideas to improve customer care processes and attract new customers.
- Participate in planning promotional programs and development strategies.
