- Search and approach customers on many different information channels.
- Receive information and advise customers on suitable flights.
- Contact airlines and carry out procedures for booking tickets and reservation for customers.
- Provide detailed flight-related information and answer customer inquiries.
- Support customers to solve problems during ticket booking, reservation, check-in.
- Update information about competitors and report to management.
- Proposing business plans, promotions, strategies to attract customers...
- Other tasks as assigned by superiors.