- Operate the switchboard, customer service, consult and answer questions of MB Bank customers - Receive and consult information related to MB Bank's products and services and enter call information into the storage software. - Provide information about the Bank's products and service policies to customers - Receive customer inquiries and transfer to related units for support - No sales pressure, no experience required. - Working hours: + Shift 1: 07:00 - 16:00 + Shift 2: 08:00 - 17:30 + Shift 3: 13:00 - 22:00 + Night shift: 22:00 - 07:00 (From 1-2 shifts/month, can exchange shifts) - Work location: MB Bank Head Office - 21 Cat Linh - Dong Da - Hanoi