Task 1: Consulting real estate products of Novaland Group:
• Search and consult customers, introduce products
• Advising on suitable investment solutions to convince customers to buy products
Task 2: Manage and take care of customer relationships to serve the Group's development goals
• Support Customers (Customers) to sign Contracts
• Improve service quality and expand customer network:
o Learn about people (hobbies, personalities, ...) and relationships of customers (relatives, friends, colleagues, ...)
o Expanding customer network through constantly searching & establishing relationships with relatives, friends, colleagues, etc.
o Regularly approach and take care of customers and their relationships on many different occasions, depending on the needs of each individual customer through the effective use of BAM's tools (the privileges and special benefits of NovaGroup ecosystem)
• Establish close relationships with representatives and employees of BUs (Nova Service Group) to better serve customers, take advantage of more effective tools
Task 3: Comply with the Group's rules, regulations and procedures:
• Store accurate and timely customer data according to the process
• Comply with the professional code of conduct for BAM
• Make suggestions to improve products, processes, policies, sales programs
• Follow the assignment and direction of the Manager
