• Search and approach potential customers on social networks including Facebook, Zalo, Instagram and e-commerce channels such as Shopee, Lazada, Sendo,...
• Consulting, answering questions of potential customers.
• Closing orders online.
• Contact, cooperate with other departments, maintain customer data records.
• Expand your list of potential customers by phone, email marketing and automated messaging.
• Care and maintain relationships with old customers.
• Participate in the development and improvement of regulations and professional processes related to the department.
• Responsible for tracking delivery progress.
• Provide a great shopping experience for online customers.
