✔ Working at: No. 18, Alley 445/50 Lac Long Quan, Xuan La, Tay Ho, Hanoi
✔ Perform daily customer support tasks: check product information, quote prices, contact customers
order management, order-related work; Fulfill orders, coordinate shipping to customers,
Develop and maintain good relationships with customers.
✔ Act as a bridge between customers and the company, develop and maintain good relationships with customers, negotiate, draft
Drafting contracts, monitoring contract implementation, and collecting debts from customers.
✔ Manage and develop customer purchasing needs, check and urge debt collection.
✔ Set up export warehouse; Bill; Manage order fulfillment, update order progress for customers.
✔ Manage the company's online sales channels (Sendo; Lazada; Shopee, Facebook...).
✔ Search for new customers through internet channels (google, email, facebook, groups...), tele-sales,
emails… or according to the company's designated sources.
✔ Expand new customer system through internet channels, promoting the company's sales activities.
✔ Perform other tasks as directed and assigned by management and superiors
