I. Job content
1. Store operation and maintenance:
-Regularly update and maintain store product listings to ensure product details, prices and availability are accurate.
-Monitor and manage product inventory, coordinate with relevant groups to ensure inventory availability.
2. Order processing:
-Manage the order fulfillment process to ensure warehouse order processing, packaging, and shipping processes comply with delivery schedules and ensure accuracy.
-Coordinate with warehouse, logistics and transportation partners to ensure on-schedule delivery.
3. Report on platform promotion activities:
-Report platform activities to management and make appropriate recommendations.
-Properly set up various promotional tools: not limited to coupons, free shipping etc
4. Monitor performance and optimize account:
-Regularly monitor e-commerce account performance, track key metrics and report on sales and customer interactions.
-Effectively use e-commerce advertising and promotional tools to drive engagement.
- Work with the ecommerce account management team to support promotions and strategies designed to increase traffic and sales to the ecommerce platform.
5. Compliance and instructions:
-Ensure all e-commerce activities comply with TikTok's principles and policies, and all legal requirements related to e-commerce.
-Ensure the rating status of all e-commerce store accounts is always at a good rating.
6. Platform update:
-Always update e-commerce features and platforms so customers can improve their shopping experience
-Implement new features and technologies to keep e-commerce accounts fresh and competitive.
II. Request:
Must be able to communicate well in Chinese or English
• Bachelor's degree in business, marketing, marketing or related field.
• 1+ year of experience in e-commerce, online retail or similar executive role.
• Familiarize yourself with e-commerce platforms and functions.
• Good communication and customer service skills.
• Good organizational and direction skills
• Analytical skills and ability to use data to make decisions.
• Basic knowledge of inventory management and order fulfillment processes.
• Have knowledge of online marketing and promotion.
• Adapt to a fast-paced work environment.
III. Benefits and treatment:
Salary: Negotiable directly with boss (highly negotiable)
*Working hours: 9am - 6pm Monday to Friday.
*Fun boss, comfortable working environment, youthful, dynamic, with many opportunities to demonstrate ability and advance.
*Fully enjoy the benefits of social insurance, health insurance, and unemployment insurance for employees according to labor laws and the company's current remuneration regimes.
