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? Job requirements:
- Priority is given to final year students, about to graduate or have graduated from related majors.
- Good communication and problem solving skills
- Fluency in English
- Receive training for people without experience
- Priority is given to majoring in IT and English language
- Proactive, eager to learn, and have a high sense of responsibility.
? Remuneration:
- Allowances based on ability (x2 based on ability, holidays, Tet)
- Receive training on products, communication skills and problem solving.
- Learn from experience and practice developing soft skills
- Work in an international environment, improve English skills, and gain professional knowledge
- Get an internship confirmation stamp (if necessary)
? Job description:
- Answer phone and email basic customer questions
- Assist customers in resolving basic technical issues by providing guidance regarding software and hardware issues.
- Ability to resolve complex technical issues through defined reporting processes.
- Log and track requests using issue management database; and maintain history and related documentation
- Identify, evaluate and prioritize customer issues and complaints to ensure queries are resolved appropriately
![[Vietnamese] Intern/Junior/Senior React, Angular Developers](/public/images/rand/thums-it-05.webp)
