- Welcoming guests upon arrival at the hotel.
- Perform check-in and check-out procedures for guests.
- Assist guests with appropriate requests during their stay.
- Carry out the delivery of goods and materials from NCC.
- Consulting and supporting guests to book rooms at the hotel via phone, fanpage, email ....
- Selling rooms and consulting services for guests, ensuring reasonable room allocation.
- Manage OTA channels and develop guest source.
