Customer care staff at Ha Noi - Rbox Hà Nội

JOB DESCRIPTION:
- Use Japanese to answer questions from Japanese customers about services of major mobile phone carriers in Japan (how to register to use packages, confirm/change contract content, …. via chat/mail channel
- Job details will be discussed in more detail during the interview

REQUEST:
- Male/Female age), max 1992
- No qualifications & experience required
- Japanese language ability equivalent to N2 or higher (especially reading comprehension ability). (Can receive N3 but must be hard)
- Able to work shifts until 9:00 p.m., and work on weekends and holidays according to job requirements.
- Ability to exchange and communicate with Japanese customers.
- Able to enter text in Japanese.

RIGHT:
- Salary: LC 10 - 13,000,000 (Deal based on Japanese language ability) + KPI => Income 10 - 15 million/month
- 2 month probationary period: 85% LCB + 100% Allowance + KPI => Average income 9-12 million/month

- In case of working part-time on holidays or New Year, you will receive overtime allowance according to the provisions of Vietnamese labor law.
- The Japanese Company's working environment is modern, sociable, fun and working equipment is provided by the Company.
- Fully participate in social insurance, health insurance, and unemployment insurance.
- Enjoy 12 days of leave/year.
- 13th month salary every year
- Salary increase periodically 1 time/year, promotion review 2 times/year
- Periodic health check-up once a year for free.
- Join the Trade Union, get full bonuses and gifts for holidays, New Year, birthdays, celebrations, parties, travel...