Processing

 Home  /  Ha Noi /  Customer service /  Customer care staff at Ha Noi - Zen Villas

Customer care staff at Ha Noi - Zen Villas

7,000,000 - 10,000,000 VND
0 VND

Recruitment Information

Working conditions

  • Amount of Vacancies:
    5 people
  • Degree:
    Not required
  •  Experiences:
    From 0 to 1 year
  • Gender:
    No gender requirement
  •  Level:

Job Description

  • Every day we welcome, advise and care for customers who come to use the service
  • Check room status to coordinate with other departments to ensure always ready to serve guests
  • Place and confirm customer booking requests directly or through media such as hotline, facebook, zalo....
  • Carry out payment procedures and cash management (experience in cashier work is an advantage)
  • Create a VIP customer file, regularly update new customer information
  • Enthusiastically advise and support customers when problems arise, and provide customer care through online platforms
  • Receive, process and respond to customer complaints
  • Find out about the level of satisfaction with the services provided to customers, regularly contact customers, ask and advise customers on service packages, promotional programs and remind customers to use the service. service
  • Coordinate with MKT to implement advertising, discount and promotion strategies
  • Prepare reports evaluating the effectiveness of advertising and promotion programs
  • Send messages and give gifts to VIP customers on holidays and birthdays.


  7-30 million VND
 31/05/2024
  6-10 million VND
 31/05/2024
  8-12 million VND
 31/05/2024
  8-12 million VND
 31/05/2024
  7-30 million VND
 31/05/2024