The staff is very observant at Ha Noi - Lotte Coralis

- Guide guests to use the services of the Observation Deck at the following locations: ticket counters, information counters, photo booths, souvenir shops,...
- Support in the promotion and organization of events at the Observatory
- Answer customer inquiries about services and events at the observatory
- Support advertising and support related events
- Ensure daily OD activities are up to standard
- Support to check temperature at B5 when needed