* Job description:
- Monitoring IT infrastructure of the Company: Server system, backup system, switch, router, camera, firewall, internet connection, application, Software system.
· Handle the errors encountered at level 1 support according to the instruction and training documents.
· Timely notify relevant departments when detecting problems with the company's IT infrastructure.
· Record incident information, make reports and provide information to relevant departments.
* Request:
· No experience required.
· Graduated from a college or university with a major in IT or equivalent.
· Candidates have the advantage when: Knowledge of server hardware, network, system monitoring software and IT professional certifications.
· English communication is an advantage.
Working time: Rotating shifts (6am - 2pm; 14h-22h; 22h-6h).