Processing
- Search for customers and connect with customers via social networking platforms; fairs, exhibitions,... and other ways to find customers.
- Quickly handle and provide solutions to questions and complaints from customers
- Send quotes to customers and track quotes.
- Grasp customer psychology to negotiate, persuade customers to accept terms of price, payment, quality,... and finalize the order.
- Coordinate with operations department to process contracts, make orders, track orders, collect debts,...
- Follow up on customer payment time so that orders are fulfilled.