Processing
| - Develop promotional events to market organizations/factories that operate catering, cleaning and other services within the company's business scope. |
| - Develop positive working relationships with current customers to renew contracts. |
| - Explore new business opportunities with potential customers. |
| - Negotiate prices for catering, cleaning and other services within the company's business scope with customers based on established company guidelines. |
| - Ensure service and operational quality by building trusting and positive relationships with customers and colleagues. |
| - Maintain accurate and complete transaction and sales activity records. |
| - Answer customer inquiries accurately and promptly. |
| - Prioritize sales tasks based on revenue goals and deadlines. |
| - Develop strong customer relationships to expand customer base and marketing opportunities. |
| - Maintain database of potential and current customers. |
| - Interact with customers to get feedback on products and services provided. |
| - Identify and evaluate customer needs to achieve satisfaction. |
| - Handle customer complaints, provide appropriate solutions and alternatives within time limits; Follow up to ensure resolution. |
| - Maintain records of customer interactions, customer account processing, and document archiving |
| - Develop new sales opportunities, by closely monitoring the performance of existing customer groups. |
| - Monitor customer revenue targets and prepare reports on all transactions according to required periodic timelines. |
| - Comply with communications procedures, instructions and policies. |
| - Other tasks as assigned by the Head of Sales and General Director |
