Implement check-in and check-out procedures for guests with friendly service attitude. polite,
Receive customer requests from check-in, check-out and throughout the hotel stay.
Special attention to VIP customers, corporate guests.
Greet guests with a friendly, welcoming, polite attitude, with a spirit of learning and use the guest's name frequently.
Customer profile information is fully updated on the hotel's management software system.
According to hotel standards.
Always keep the work area clean, tidy and ready for work purposes.
Some other tasks as assigned by the Manager.
Having experience is an advantage.