Consulting and answering customers about products, orders, policies on importing wholesale/collaborative household goods via online (Zalo, Facebook,..)
Place orders on KiotViet system
Print and Send orders to the Warehouse for packaging and delivery to customers
Update customer payments and track debt
Monitor the transportation of goods and product warranty for customers
Customer care
Implement customer care programs, promotions, introduce new products via online channels, etc. for customers to build good relationships with customers and increase revenue.
Receive and coordinate handling of customer inquiries and feedback about orders, products, services and customer warranty requests
Develop new customers and increase revenue
Posting news, searching for interested sources to develop new customers (mostly on online channels)
Policy consulting, care implementation to convert interested customers (leads) into purchasing customers
Implement sales programs and targets
Reporting and data
Update and store information related to customers
Update new product code. Make receipts, returns, and refunds on the software
Make reports. Store, preserve documents, and secure company data as required
** CÔNG TY TNHH TMDV BIG MART
Nhập khẩu và Nhà phân phối các mặt hàng gia dụng chính hãng LocknLock, Dozzi, Kaiyo, Lebenlang, Gume, hàng Nhật,....[Vietnamese] ** CÔNG TY TNHH TMDV BIG MART
Nhập khẩu và Nhà phân phối các mặt hàng gia dụng chính hãng LocknLock, Dozzi, Kaiyo, Lebenlang, Gume, hàng Nhật,....
