Facebook order closing consultant (outside office hours) at Ho Chi Minh City - Tm Và Dv Wonmom

• Communicate with followers and customers on social media through channels including Facebook and Instagram…
• Checking Messenger messages, commenting and answering questions from customers or potential customers, consulting and closing orders.
• Introduce, suggest more to customers about accompanying products, combos or applicable promotions and discounts.
• Receive customer feedback, handle in case of negative feedback, complaints, etc.
• Monitor and take care of old customers periodically.
• Proposing solutions to increase sales through chat content, order closing trends.
• Other duties under the direction of the department head.