PAGE DIRECT CONSULTANT with high salary in Hanoi at Ha Noi - Cp Quốc Tế Thương đô

Introduce the company's services when customers actively come to them through channels: phone, facebook, subiz, Zalo, zenchat, caresoft
Guide customers to use services, introduce value-added services of the company
Save customer information when customers call (name, phone number, email, items of interest, fixed price ...)
Understand the customer contact process, information complaint handling process, customer information receipt and settlement process, fully record in accordance with the Company's regulations
Coordinate with related departments such as ordering department, accounting department, warehouse to expedite delivery procedures, issue invoices, and check the quality of delivered products with customers.
Receive and handle customer complaints about product quality and delivery time.
So plan to take care of customers, regularly call to take care of old and new customers to create friendliness to customers