ADMISSION CONSULTANT (Telesales) at Ho Chi Minh City - Magic Education

I. GENERAL INFORMATION

Position: Admissions Consultant (Consultant)

Rank: Employee

Department: Sales B2C

Direct management: B2C Sales Manager

Working conditions:

– Number of working hours per day: Flexible shifts no more than 08 hours/day and no more than 06 days/week.

· Morning shift: From 09:00 to 18:00

· Afternoon shift: From 13:00 to 22:00

– Overtime: Must always be in Active state to promptly handle work (if necessary)

– Participate in events on weekends when assigned (if required).

II. JOB GOALS:

– Complete sales targets according to KPI standards for sales positions.

– Create and expand a diverse and potential customer source for the Company.

– Consulting and building appropriate and effective learning paths for students.

III. JOB DESCRIPTION

• Responsibility:
• Proactively search for new customers, create customer profiles and fully update new customer information into the system.
• Level testing and placement consultation to choose the most suitable course for students.
• Make course payment procedures, perform revenue reports, conversion rate reports, lead reports... quickly, completely, and accurately every day, every month. The content of the report must be clear, objective, honest, contributing and constructive.
• Hand over cash and invoices and payment documents when customers pay in cash.
• Responsible for completing enough sales for yourself and your team.
• Handle student requests and feedback, interact regularly throughout the course.
• Coordinate with relevant teams to resolve complaints, questions, and feedback from students.
• Share articles, create a network of collaborators, network, brand name on social networks.
• Participate in seminars, events, and business trips when required.
• Coordinate with other teams to implement common company activities
• Perform other tasks as assigned by direct and indirect management.
• Power:
• To use the MAGIC brand in consulting and customer search activities.
• Participate in developing plans, proposing solutions and new sales ideas to increase sales.
• Contribute ideas to create a friendly and positive working environment.

IV. REQUEST

– Graduated from college or university, majoring in foreign languages or economics (preferred).

– Basic English communication, proficient in office information technology.

– Priority is given to having experience working in the field of educational consulting and training.

– Have communication and customer persuasion skills.

V. BENEFITS

– Salary and bonus based on capacity (including: Salary + Allowances + Sales bonus)

– Dynamic and positive working environment.

– Training with coaching experts, opportunities for advancement and development.

– Receive full social insurance, health insurance and unemployment insurance according to current Labor Law.

– Other benefits: Birthdays, weddings, travel and health insurance,...

– Participate in general activities of the Company: Travel, teambuilding, events...