- JOB DESCRIPTION:
• Live Hotline/Receive calls, emails, messages from customers to answer questions, assist in resolving customer complaints about products and services on the e-commerce platform.
• Update information on the system.
• Perform other duties as requested by superiors.
- RIGHT:
• Full participation in social insurance and health insurance.
• Join the 24/7 accident insurance package.
• Annual health checkup.
• 14 days of annual leave.
• Participating in training courses on skills and professionalism.
• Clear career path.
• International, modern and professional working environment
REQUEST:
• Fluent in Japanese (Speaking, Listening, Reading & Writing), Degree Required: N1
or N2
• English level B1
• Graduated from high school or higher.
• Experience in customer care is an advantage.
• Voice is clear, easy to hear.
• Female with experience in beauty care and cosmetics is preferred