Processing
Online delivery according to the company's available procedures (create account, provide link...).
Process orders according to procedures and in accordance with customer requirements.
Consulting and supporting customers on the company's Fanpage, forum and email platforms, according to available instructions.
Collect opinions, difficulties and customer wishes to support departments to improve (product departments improve products, marketing departments have marketing ideas, etc.)
Coordinate with other departments to handle customers promptly to bring the best customer experience.
