Customer care staff are the people who directly contact customers, answer customer questions and handle complaints related to the company's products.
Customer service staff are also responsible for understanding, investigating, analyzing customer needs, satisfaction with products and services and making suggestions for improvement and enhancement of work quality.
Proactively contact customers during holidays, announce promotions on special occasions and send them incentives
Coordinate to promote promotions and preferential service packages of the business to customers
Conduct customer surveys on product and service quality, record feedback to help improve products and services
Chuyên sản xuất và phân phối Diệp Lục[Vietnamese] Chuyên sản xuất và phân phối Diệp Lục