ZANET NEEDS TO RECRUIT 02 CUSTOMER CARE STAFF at Hai Phong - Zanet

JD:
- Receive and process information to resolve customer questions and requests on multiple platforms. (Facebook, Email, Hotline, SMS)
- Coordinate orders between relevant departments for the most efficiency.
- Handling return requests, complaints...
- Build customer data, flexibly serve customers.
Job requirements:
- Candidates need to have knowledge and skills in taking care of and handling questions from customers.
- Agile and skillful improvisation to ensure productivity.
- Good Excel skills.
- Age from 1999 -> 2004.