* Implement the process of receiving and processing customer requests (working in shifts).
* Directly answer customers' questions about the services/products that the company provides via phone/chat in the IT field (software, mobile applications, ...)
* Ensure the input of customer's complaint information, issues to be resolved and provide information back to the appropriate departments for that complaint to promptly resolve customer issues.
* Coordinate to promote the company's promotions, preferential service packages to customers
* Training time: 4 days (company supports 100% travel and accommodation costs)
* Probationary salary: $750
* Official salary: $1,000
* Professional knowledge training
