- Research company products
- Find out customer needs
- Coordinate with related departments to plan and implement customer & competitor research activities
- Prepare surveys, conduct surveys and analyze information and data about customers, competitors and market developments
- Conduct in-depth interviews with customers and target customers
- Make reports on product orientation, customer needs, market situation
- Propose changes in products/services, customer orientation based on survey results
- Working with partners providing market research services to have data for research - reporting
- Constantly updating market trends and studying the changing behavior of users or the market
