Debt Collection Specialist Over the Phone at Ho Chi Minh City - Văn Phòng Luật Sư đa Kao

- Call customers to remind and convince customers to pay overdue debts.
- Explain questions related to overdue debts and late fees to customers.
- Check and send requests to adjust special cases such as contract errors, pending payment, cancellation of late fees... when receiving customer information
- Update new customer contact information into the system according to prescribed regulations and procedures
- Other tasks as requested by management.