CUSTOMER RELATIONSHIP MANAGEMENT (CUSTOMER RELATIONSHIP) at Ho Chi Minh City - Base

JOB DESCRIPTION:

- Monitor and analyze the problems customers encounter during the implementation of the signed solution, thereby drawing up strategies to help customers use products or services better;

- Validate hidden or arising needs of customers after the implementation process to propose more appropriate technology solutions through presentations and Demos;

- Negotiate plans for cooperation to expand or maintain, leading to close agreements in order to maximize the profits of both parties (company and customer).

RIGHT:

- Income: hard salary - VND) + commissions + allowance = up to - VND;

- Trained according to a methodical and professional roadmap on B2B Customer Development/ Customer Success;

- To develop and improve knowledge on business administration and application of SAAS (Software-as-a-Service) technology in B2B;

- To be considered for capacity assessment (performance review) and level-up every 3 months;

- Opportunity to work directly, expand relationships with C-level networks of businesses.