* Monitoring (monitoring) server system of the Company and the Client.
* Technical support for customers using Hosting, VPS, Server services in shifts through Live Chat, Support Ticket, Phone classified by Level 1, Level 2, Level 3..
* Participate in research at the request of the Head of Department/Director. Working in shifts per month (day shift and night shift) not exceeding 208 hours.
* Day shift: From 07h00p to 19h00p
* Night shift: From 19h00p to 07h00p