Receptionist - Customer Care - Working in Ho Chi Minh City at Ho Chi Minh City - Cp Tin Học Lạc Việt

- Welcoming guests at the reception area.
- Answering the company's telephone switchboard, receiving calls/messages and transferring them to relevant departments.
- Consulting and answering customer questions about products
- service.
- Receive and follow up to complete the settlement of complaints and suggestions of customers about the quality of products - services or services.
- Resolve complaints related to problems arising during customer transactions.
- Contact relevant departments to transfer and fulfill customer requirements and follow up to completion.
- Follow the correct communication processes depending on customer requirements and product characteristics.
- Guide guests to contact the Departments/Departments.
- Manage and display posters and titles of the Company in the reception area