Customer care staff at Ho Chi Minh City - Sàn Gd-tmđt 3sshopping

- Develop the plan of the telesales department together with the HR department
- Training the CSKH team
- Receive incoming and outgoing calls to advise customers about products.
- Send product information, PR to customers.
- Good communication and coordination with internal departments
- Trained in the field of consulting, customer care during the working process.
- Maintain relationship with customers.
- Respond to customer inquiries
- Participate in building, deploying and developing utility products to serve customers
- Taking care of customers who have needs, can develop new customers...