Customer care staff at Ho Chi Minh City - Blusaigon

1. Make a plan for customer care according to the allocated list
- Going to the customer service needs to be taken care of
- Classification of bacteria
- Plan to visit customers (call, email)
- Planning to give gifts to customers on holidays, Tet, opening day, customer's establishment date (coordinating with each sales channel to organize implementation)
2. Organize the implementation of customer care according to the plan
- Organize the implementation, check, monitor and adjust the plan.
- Record customer feedback to improve work.
- Perform customer account management & customer care
3. Controlling customer care activities according to progress
4. Receive and process customer feedback
5. Full statistics and reports upon request