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Customer service officer - Chinese at Ha Noi - Babuvi

5,000,000 - 10,000,000 VND
0 VND

Recruitment Information

Working conditions

Job Description

Job details:
1. Consulting services
- Consulting and answering detailed service information for customers to maintain continuous service usage status of customers
- Build close customer relationships to retain customers and increase revenue from loyal customers
2. Handle orders and customer complaints according to correct procedures
- Check procedures and quote goods to customers
- Place orders on the company's system to support order tracking
- Purchasing: Make purchases according to customer requests
- Check the status of goods: update the goods route by stage and daily information for customers
- Delivery: Coordinate with the warehouse department to deliver goods to customers
- Service complaints: Receive and handle customer complaints about service quality
3. Report
- Report everyday works
- Report monthly productivity targets
- Other reports as requested by superiors

Request:
- Know how to listen, speak, read and write Chinese and communicate well.
- Graduated from university or higher majoring in import-export, foreign trade, logistics, transportation and forwarding, economics and other related majors.
- Agile, responsible, enthusiastic, able to withstand high work pressure.

Right:
- Working hours: Monday - Saturday from 8:30 a.m. to 5:30 p.m., Sunday off.
- Fixed salary: 5 - 10 million + Monthly bonus, Quarterly bonus according to ability.
- 12 days annual leave.
- Salary increase review once every 6 months.
- Receive 13th month salary.
- Receive periodic training on expertise and related skills during working time.
- Dynamic, professional, friendly Technology environment with opportunities for advancement.
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