CUSTOMER REPRESENTATION STAFF (QA) at Hai Phong - Halla Electronics Vina

- Maintain good cooperative relationship with customers and improve product quality together with customers,
- Assist in customer satisfaction investigations, analyze the causes of customer dissatisfaction and provide improvement plans and measures
- Respond to customer or 3rd party audits,...
- Responsible for analyzing quality and performance issues, investigating and handling customer complaints, and coordinating with production department to analyze those complaints, check reports fox,
- Other tasks as requested by superiors.
- Knowing Korean is an advantage.