Processing
Know the information of tiles offered by the Company to customers (Available data)
Receive request for quotation, order information and transfer to Sale Admin department for quotation;
Interact, update information continuously for Sales admin and customers to fulfill order requirements;
Negotiate with customers on payment, pricing, order closing and delivery issues;
Transfer order closing information to Sale Admin to make delivery notes;
Closely monitor the status of order fulfillment to have timely and effective solutions for customers;
Connecting information of departments to achieve the highest working efficiency;
Responsible for debt collection, debt reconciliation, debt recovery and return goods;