• Learn and research about the company's products to introduce, advise and answer questions for customers. Consult, close orders and support customers in using products.
• Customer care after sales, maintaining relationships with current customers.
• Search for new customer sources who need to build data and expand and develop relationships.
• Ensure minimum sales level is delivered.
• Understand the customer contact process, the information complaint handling process, the process of receiving and resolving customer information.
• Receive and handle customer complaints about product quality, delivery time, etc.
• Other tasks as assigned by superiors.
