Processing
- Advise company products to customers in accordance with company procedures and regulations
- Receive customer information and requests to process, answer, and advise customers on products
- Collect and synthesize information about the market, competitors, products by market segment, customer group
- Coordinate with the Sales Support department to resolve cases where customer records are returned
- Implement sales programs and activities according to the company's plans and strategies
- Manage customer records and implement customer care plans
- Perform other tasks assigned by superiors
