- Receive and manage customer information from fanpage, website, zalo... provided by P MKT
- Customer care, consulting calls, closing orders…. According to available data
- Update, interact with customers, potential customers. Taking care of, closing orders, making orders for customers.
- Updating and informing customers about the latest promotions and offers.
- Resolve customer inquiries, complaints and feedback
- Report daily, weekly and monthly work to the Head of Department.
- Perform other tasks as assigned by the Head of Department