Job details
- Make customer care calls, contact customers directly and indirectly; from the company's DATA
- Manage customer information on the company's customer data system;
- set up appointments or evaluate leads. The focal point to receive request information or feedback from customers
- Coordinate with other departments and departments to ensure the achievement of departmental operational goals
- Accomplish the set targets in terms of quantity and quality of calls and orders by day, week, quarter, year