Online customer advisor in Hanoi at Ha Noi - Nextech Group

JOB DESCRIPTION

Chipo.vn - A company specializing in providing intermediary services to import Chinese goods from leading Chinese e-commerce websites needs to recruit the position of ONLINE CONSULTANCY with the following tasks:

- Searching and consulting for customers who need to import goods from China to origin, cheaply, transport and consign goods from China to Vietnam.

- Negotiate with customers about purchasing services, customer quotes, make contracts with customers if any.

- Maintain and develop the company's customer network

- Establish new business relationships by planning and organizing the search, contact, contact, understand the needs of potential customers.

- Directing customers who have business ideas and are sourcing goods to use the company's order service by answering customer questions.

- Guide customers to search for wholesale prices on taobao.com, com, tmall.com...

- Customer care, customer support during contract implementation

- Report the results to the head of the department