Ticketing Consultant - Ticketing at Ho Chi Minh City - Cung ứng Nguồn Lực

Job description:

• Receive customer requests, book itineraries, quote prices, ticket conditions, and airline regulations for customers.
• Make reservations, track ticket issuance deadlines, and track customer flight status.
• Responsible for bookings
• Handle customer requests related to reservations and support services such as online check-in, baggage, ticket change support, and ticket refunds
• Receive calls or emails from customers to advise and answer customers' questions when they need air tickets.
• Update the airline's ticket pricing policies and new routes to advise and set up itineraries according to customer requests

Request:

• Have experience in booking international air tickets
• Candidates must know how to use the GDS system (especially the Amadeus system (1A))
• Computer: know how to use office computers (Word, Excel)

Right:

• Opportunity for quick advancement if qualifications are met.
• High income (including salary + KPI bonus), Hard salary: 8-11 million + KPI
• Fully participate in social insurance and health insurance regimes according to the Labor Code