Provide customer service - resolve customer inquiries in a professional manner in a timely manner
Operate the EzyRemit system - responsible for processing all transactions efficiently
Resolve and track pending transactions as needed
Ensure all transactions are carried out in accordance with the Company's Code of Compliance
Recommend changes or improvements to increase accuracy and efficiency in operational processes
Support the General Manager to create operational documents
Other tasks assigned
Request:
At least 1 year of experience in Customer Care
Good communication skills in both English and Vietnamese
Attention to detail
Good time management skills
Problem-solving skills
Have a team spirit with a "always ready" attitude
Able to work flexibly in shifts
Ability to work in a fast-paced environment
Able to withstand pressure
Welfare:
Celebrate employee's birthday, "happy hours" every month
Training opportunities from foreign experts
Paid leave
Pay OT salary according to the provisions of labor law
Fun and creative environment
Get professional development and skills training
EzyRemit Worldwide is a young Fintech company whose leading service is helping people to transfer money overseas. We are regulated and authorised by the Australian Transaction Reports and Analysis Centre (AUSTRAC) and the Australian Securities and Investments Commission (ASIC).[Vietnamese] EzyRemit Worldwide is a young Fintech company whose leading service is helping people to transfer money overseas. We are regulated and authorised by the Australian Transaction Reports and Analysis Centre (AUSTRAC) and the Australian Securities and Investments Commission (ASIC).
![[Urgent recruitment] Direct fundraising consultant/ Face to Face Fundraiser](/public/images/rand/thums-bh-10.webp)
