- Responsible for carrying out business and marketing related tasks under the direction of Service Manager and Company Director.
- Responsible for planning and organizing the implementation, management and supervision of the business activities of Boutique Opera House
+ Make a business plan of the group according to the general plan of Boutique Opera House
+ Organize business plan implementation and check, monitor and report Upsale consulting activities, optimize customer needs, coordinate with sales booking/CTV to manage and supervise customer care activities Orders of reception staff, tables, bars, ordering for guests,...
- Data management and care for old and new customers of Boutique Opera House and other business establishments of the Company
- Evaluate and monitor service quality assurance
- Managing and developing the team, recruiting and training sales skills, area management skills, sales consulting skills,... for sales booking/CTV; Assign work, plan day/week/month and perform monitoring evaluation.
- Communicating, organizing and supervising the orientations, regulations and rules of Boutique Opera House and the company.
- Perform other activities under the direction of the Service Manager and the Board of Directors of the company.
