Processing
MAIN RESPONSIBILITIES
• Requirements Gathering and Analysis:
o Collaborate with business stakeholders, system operations and business analysis in Distribution/Transfer Agent Operations team to understand their requirements and translate them into clear and detailed specifications from viewpoints of Distribution/Transfer Agent Operations.
• Solution Design:
o Work closely with both business stakeholders/clients and technical teams to design and document effective and efficient solutions.
o Wireframe features to convey high-level interactions, user journeys and information architecture requirements to designers and engineers.
• Collaboration and Communication:
o Facilitate communication between other departments including IT, Data Management and Digital Distribution and external vendors.
o Work closely with engineering team to ensure a shared understanding of requirements, support them throughout the delivery process to iron out ambiguity or complexity.
• Clients' engagement:
o Help in daily operations of Distribution/Transfer Agent teams from the system perspective.
o Work with client and third-party providers to discuss, integrate and implement solutions.
• Data Analysis and Modeling: o Analyze and model data to support business decision-making processes.
o Ensure data integrity and accuracy in financial systems.
• Scopes Management
o Build and maintain a detailed backlog of epics, user stories with comprehensive acceptance criteria to turn business requirements into actionable development specifications.
o Document and track change requests accordingly
• 5+ years of professional experience in a product or technology company in relevant positions.
• Knowledge of various Project management methodologies such as Agile, SCRUM, Kanan, Waterfall, etc.
• Proficient in writing clear and concise documentation, including requirements specifications, user stories, acceptance criteria, demonstration script, user manuals, etc.
• Ability in analyzing the business process and creating business process flow diagrams.
• Ability to complete functional requirements models like use cases, wireframes, data flow diagram, ERP, sequence diagram, etc.
• Enough technical knowledge to participate in development/technical discussion with teams, support teams to provide documentation, diagrams, APIs model, etc.
• Knowledge of using Product Plan, Draw.io.
• Ability in project management under time constraints.
• Ability to work effectively within cross-functional teams.
• Good skills in English reading and speaking is a plus.
• Good at various tools usage such as MS Office, JIRA, AzureDevOps, Teams, Forms.
• Knowledge of the Stock/Asset Management/Banking/Finance industry is a plus.