Senior Business Consultant (Salesforce) at Ho Chi Minh City - Công Nghệ Citek

I. Job Description

– Work with the Solution Architect and Business Analyst to translate customer requirements into a working solution

– Take part in the implementation of the solution. Involves application configuration and some development

– Provide technical support to the customer during the implementation phase

– Assist with the configuration of products

– Consult and assist customer with fine-tuning the application functionality and service optimization to meet customer's service business objectives

– Consult and assist customer or third-party integrator to develop CRM\ERP interfaces

– Provide technical training to the customer technical staff

– Lead the Salesforce Consultants through the project lifecycle

– Provide on-site support to customer during the testing and go-live phases to ensure a successful deployment

II. Job Requirement

– 3+ years of Professional Services client facing consulting Salesforce- a MUST

– Sales Service, Marketing cloud Certified

– Strong desire to work both in design and in 'hands-on' implementation modes in the delivery of solutions

– Excellent written and verbal communication skills in English

– Desire to work in an agile and young environment

– Design and Solution Architect experience is a plus

BS in Industrial engineering/ Information System/ Computer Science