JOB DUTIES
Building marketing processes and strategies
- Develop departmental operational goals for each period, consistent with the company's development strategy
- Make an action plan to achieve that goal
- Carry out measurement and evaluation of results compared to set goals
- Develop operational processes to ensure all activities take place as planned
Brand management and development
- Create and implement plans to build and develop the brand.
- These plans aim to help the brand develop sustainably, creating a place in the hearts of consumers such as: advertising campaigns, promotional activities, community-oriented programs, etc.
- Manage and coordinate human resources to achieve plan goals
Evaluate and report marketing performance effectiveness
- Collect information related to Marketing performance such as: order growth, brand awareness, number of new customers, etc. and then evaluate and report results to superior.
- Proposing improvement measures: With the compiled results, the marketing manager will have to continue to find problems and weaknesses that need to be adjusted, overcome and plan to improve the marketing department's operations.
Business operations management (Enrollment)
- Identify business goals, specifically such as expanding markets, increasing revenue, and offering customer attraction programs for businesses.
- Develop business strategies for businesses.
- Responsible for analyzing data related to customers, sales, and business results to provide revenue estimates for the next period.
- Set up budget and costs for business activities.
HRM
- Participate in the personnel recruitment process for the S&M department
- Be a coach and trainer for your staff in terms of expertise and skills to best meet work needs.
Manage customer needs
- Manage customer needs and relationships by offering promotions and discounts suitable for businesses, acting as a bridge between buyers and businesses.
- Handling customer feedback and questions: When there is feedback, questions, problems, or problems from customers, the sales manager will be the one to come up with a solution, or report to management in the future. soonest.
Other jobs
- Report work daily or irregularly when required
- Perform other tasks as assigned by superiors
